Refund policy

Our Hassle-Free 90-Day Return Promise

We want you to feel confident and cared for with every DLNIA purchase. If something’s not quite right, don’t worry, we’re here to help.

You have 90 days from the day you receive your item to request a return.

How to Start a Return

Simply email us at info@dlniadietary.com with your order details, and we’ll take it from there.

If your return is approved, we’ll send you:

• A prepaid return shipping label
• Easy instructions on how to send the product back

Please note: Items returned without contacting us first won’t be accepted.

Return Conditions

To be eligible for a return:

• The item must be unused, unopened, and in its original packaging
• You’ll need a receipt or proof of purchase

Need an Exchange?

The quickest way to get what you want is to return your item and place a new order after your return is accepted.

Received the Wrong or Damaged Item?

If your item arrives damaged, defective, or if you receive the wrong product, please email us right away. We’ll resolve the issue as quickly as possible—your satisfaction is our priority.

Refunds

Once we receive and inspect your return, we’ll process your refund within 3 business days to your original payment method.
Keep in mind your bank or credit card provider may need a little time to post the refund on their end too.

If it’s been more than 7 business days since your return was approved and you haven’t seen the refund, feel free to reach out at info@dlniadietary.com.